Privacy Policy
Last updated: 27/10/2025

1. Introduction

Audio Car Studio Melbourne  is committed to protecting the privacy of visitors to our website and clients of our services. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APPs”).

2. Who this policy applies to

This policy applies to individuals whose personal information we collect through our website [audiocarstudio.com.au] and through our business operations in Australia (including clients, website visitors, suppliers, contractors and job applicants).

3. What personal information we collect

We may collect, hold and use the following kinds of personal information:

• Contact information (such as your name, address, telephone number, email address).
• Business details (if you are a company or organisation).
• Billing and payment information (e.g., for invoicing).
• Website usage information (such as your IP address, browser type, referring page, pages visited, time and date, device information) via cookies and analytics tools.
• Any other information you voluntarily provide to us (e.g., when you submit an enquiry, fill in a contact form, register for a newsletter, or apply for a job).

4. How we collect personal information

We collect personal information:

• From you directly (for example when you fill in forms on our website, contact us by email or phone, register for services, or apply for employment).
• Automatically via our website (for example via cookies, analytics software, server logs).
• From third parties (for example payment service providers, third-party platforms) when necessary and permitted by law.

5. Purpose of collection and use

We collect and use personal information for the following purposes:

• To provide our services and respond to your enquiries.
• To manage our relationship with you and administer our business operations (including billing, account management, customer support).
• To send you marketing communications if you have opted in or where permitted by law.
• To monitor and improve our website and services (including analysing website usage, improving user experience).
• To comply with legal and regulatory obligations.

6. Disclosure of personal information

We may disclose personal information:

• To our contractors, service providers and agents who assist us in delivering our services (for example IT providers, payment processors).
• Where required or permitted by law (for example to government or regulatory bodies).
• To third parties in connection with a sale or transfer of all or part of our business (in which case we will take steps to ensure the confidentiality of your personal information).
• If you have consented to the disclosure.
  If any disclosure is likely to involve the transfer of personal information overseas, we will inform you and take reasonable steps to ensure the overseas recipient handles the information in accordance with the APPs.

7. Cookies and tracking technologies

Our website uses “cookies” and similar tracking technologies to collect information about your browsing behaviour, analyse website performance and improve user experience. You can manage your cookie preferences via your browser settings.

8. Data storage, security and retention

We store personal information in secure servers and/or databases, and take commercially reasonable steps to protect it from misuse, interference, unauthorised access, modification or disclosure.
We will only retain personal information for as long as necessary for the purposes for which it was collected or as required by law. Once no longer needed, we will securely destroy or de-identify the information.

9. Access and correction

You may request access to any personal information we hold about you and ask us to correct or update it if it is inaccurate, incomplete or out of date. If you wish to do so, please contact us using the details in Section 13.

10. Opt-out / unsubscribe

If we send you marketing communications, you may unsubscribe or opt out of future communications by following the “unsubscribe” instructions in the message, or by contacting us directly (see Section 13). We will comply with your request within a reasonable time.

11. Complaints

If you believe we have breached our obligations under the Privacy Act or the APPs, or you have a complaint about how we have handled your personal information, please contact us (see Section 13). We will investigate your complaint and endeavour to provide a response within a reasonable time.

12. Changes to this Privacy Policy

We may update or revise this Privacy Policy from time to time. We will publish the updated version on our website and indicate the date of last revision. We encourage you to check back periodically for updates.

13. Contact us

If you have any questions, requests or complaints about this policy or how we manage your personal information, you can contact:
Audio Car Studio Melbourne

Email: desk@audiocarstudio.com.au
Phone: 0481547493